Practical Information

Practical rules

Obtaining information wherever you may be All the information you require concerning Transilien can be accessed from your landline telephone, mobile phone or obtained from radio broadcasts.		More info
Obtaining information at our train stations and on our trains Whether you are at a train station, on a train, travelling or preparing your journey, Transilien has done everything possible to ensure you obtain all the information you may require.		More info
Your transport ticket : from purchase through to after-sales service Everything you need to know to ensure you purchase the right ticket: reductions, methods of payment, renfund conditions.		More info
Train Travel Access Regulations Everything you need to know about your tickets to enable you to travel in compliance with applicable stipulations.		More info
Statutory Travel Code of Good Conduct How to enjoy optimum travel standards on the Transilien network.		More info
What to do if...? You have lost or found an item on a train or at a train station, you are travelling with a bike or you wish to take your pet along with you.		More info